A funny experience

Venture Out is a 55+ "active adult" community.

There are definitely *senior* adults living here with us (certain days, we definitely resemble that description!).

When I was volunteering at the Activities Office recently, a lady came in ... I said brightly, "How may I help you?" 

She responded, "I'm sure that there is a Michigan driver's license office here in Mesa, but I can't find where it is located. Can you help me find the address for the Michigan driver's license office?"

I am certain that the blank expression on my face made it obvious that I was not sure how to answer. The office manager, Denise, was at her desk just behind me and noticed that I wasn't responding. She said, "What was it that you need?"

The lady elaborated, "I need to know the address for the Michigan driver's license office. I've lost my Michigan driver's license and I need to get a new one."

Now, Denise had a similar expression on her face!

I asked Denise if we'd had a Michigan driver's license get turned in to lost and found (we hadn't -- we would have called the resident if it had). 

I responded to the resident, "I don't think that Michigan has a driver's license office here in Mesa. When I had a similar situation a few years ago with the state of Texas - not a driver's license, but we had lost our vehicle registration - I had to fill out information online with the state of Texas. It cost us $2 but we were able to get a duplicate copy sent to us. I don't know what the state of Michigan will require, but I think you're going to need to do it online or by phone."

I added, "Are you okay with looking things up online?" (There are more than a few residents here who are not, and I was willing to help her outside of my Activity Office duties if that was the case.)

She said she was okay with doing it online -- and left with a smile.

Denise and I looked at each other, grinned, and shook our heads!