If you are a frequent reader of our blog, you probably have some idea what is coming next...
I wrote back in November that we had given up on getting the awning parts and installation done at NIRVC in Lewisville, TX, and had asked them to transfer the parts (if they ever came) and responsibility to their location in Phoenix (Surprise), Arizona (https://journeyinamazinggrace.blogspot.com/2020/11/bay-landing.html). We arrived at the NIRVC in Surprise on Monday and the work was supposed to be completed on Tuesday (https://journeyinamazinggrace.blogspot.com/2021/02/and-we-resume-our-service-center-tour.html).
I also mentioned in that Monday post that the parking area was pretty tight, and, since it is new, it isn't well packed yet so much of it is not recommended for parking a big rig on...
There is Gracie right in the midst of a couple of other big rigs -- we backed her all the way in from the street area. |
They came and picked up Gracie by about 8:45am and thought that, if all went well, it should be a 4 hour job.
We saw where Gracie was parked and Carl walked around the side and had the opportunity to talk with the technician about the history of this missing awning. |
He was very pleased with the technician that was working on the rig and we were hopeful all would go well. |
We had set up at a table outside and were able to get some laptop work done while sitting out there. |
Carl visited Gracie every half hour or so... and was a bit disappointed that he did not see a lot of progress being accomplished. |
So, when we got back to NIRVC, still it did not appear that progress was being made. Carl called the service writer at about 2:30pm to ask what the problem was. She was on the phone with Dometic trying to get the right parts ordered. She indicated that they still do not have the correct parts -- for either the awning or the slide topper. They have the physical awning and the slide topper, but not the right parts to connect it to the rig. They thought that they *might* be able to get the slide topper hardware within a day or two, but we elected to head out to our lot at Venture Out and try again at another time.
So... we still do not have an awning nor a slide topper installed. The service writer thinks she can get the correct parts from Dometic. I can't say that we are optimistic, but, we'll give her a chance to make the effort.
An interesting note: I had walked back to Gracie to print out some forms at the time that the technician was closing things up on Gracie for the day. He gave me the bad news about not being able to complete the job at about the same time that the service writer called Carl with the bad news. But, as we continued talking, something came up about me previously owning a Blue Bird and him having worked in Grants Pass, OR at Henderson's Line Up. I said that I had been there in the fall of 2017, and when I mentioned a Blue Bird that had lost its tag axle wheel, we realized that he was one of the folks who had worked on Miss Doozie!!! (https://trekincartwrights.blogspot.com/2017/10/our-day.html, https://trekincartwrights.blogspot.com/2017/10/working-toward-repair.html, https://trekincartwrights.blogspot.com/2017/11/the-wheels-on-bus-go-round-and-round.html) Small world!
So, we are back at Venture Out and glad to be "home" even if we did not get everything completed that we had hoped. We *really* enjoyed our visits around Arizona for the last few weeks, getting our solar working and feeling that we are pretty well set up for boondocking in the future.
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